Frequently asked questions
Questions everyone asks, so we answered!
How long have you been custom framing?
We have been framing in San Francisco for 38 years. Our longstanding service to the community has earned us official recognition as a Legacy Business in the city.
The Legacy Business Program is pioneering a new take on the government’s involvement in maintaining and promoting the small business community.
See our Legacy Business listing for more details.
What kind of materials do you use?
We exclusively use archival-quality materials designed to protect and preserve your art. This includes UV-filtering glass and acrylic, along with conservation framing techniques that are reversible – the same approach used by museums. Our methods ensure your artwork remains in pristine condition for years to come.
What makes Underglass different from other framers?
What sets us apart is our genuine passion for art and our versatile design aesthetic that bridges both modern and classic styles. This allows us to truly understand and bring your unique vision to life. Our founders’ backgrounds add depth to our expertise – Matthias studied photography at the renowned San Francisco Art Institute, while Eric entered the art world through fashion design. These diverse artistic roots inform our approach to framing, giving us a unique perspective in the field.
What will you frame?
Fine Art
Photographs
Wedding Photos and Ketubahs
Graphic Art
Prints and Documents
Canvas Art
Textiles and Jerseys
Dimensional Art and Objects
Oversized Art
Which frame styles do you specialize in?
Classic and Contemporary
Object Framing and Shadowboxes
Canvas Stretching and Framing
Floater Frames
Acrylic Display Boxes
Museum Quality and Conservation Framing
Mirrors